Support Portal

At ONE Discovery, we’re committed to providing our clients and partners with the highest levels of support. If you need help with our solution, choose an option below and we’ll be happy to lend a hand.

Email

Email support@onediscovery.com to automatically create a support ticket in our system.

Phone

Call 703-776-1918 during normal business hours (8-5 Eastern) to speak with a member of our support team.

Tutorials

Visit our YouTube channel to access how-to videos and tutorials on some of ONE Discovery’s most popular features.

Desk.com Support

For access to guides, tutorials, videos and much more, please visit our Desk.com Support Center.

ONE Discovery Product Documentation

• Processing Quick Start Guide
• Review Quick Start Guide
• Management Quick Start Guide